Refund policy

Return & Refund Policy

Last updated: November 6, 2026

Thank you for shopping with Everstride. Please read this policy before placing your order.

All Sales Are Final – No Returns
We do not accept returns, and we do not offer refunds for change of mind or unwanted items. Once an order has shipped, it cannot be returned for a refund.
Please do not send any items back to us without contacting us first. Items sent back without our approval will not be accepted or refunded.
The only exceptions are the 60-Day Fit Guarantee and items that arrive damaged, defective or wrong, as explained below.

60-Day Fit Guarantee (Free Size Exchange)
Finding the right fit matters. If your socks don't fit just right, email us within 60 days of delivery with your order number and the size you need. We'll send the new size free of charge — there's no need to send the first pair back.
To get the best fit the first time, please check our size chart before ordering.

Damaged, Defective or Wrong Items
If your order arrives damaged, defective, or you received the wrong item, email us within 14 days of delivery with:
- your order number
- a photo of the item(s)
You can choose a free replacement or a full refund for the affected item(s). You won't need to send the item back unless we ask you to. If we do, we'll cover the return shipping cost.

Bundle Orders
Bundle offers (for example, "Buy 2 Pairs, Get 2 Free") are sold as one package, and the free pairs are part of that bundle. If an item in a bundle arrives damaged, defective or wrong, we'll replace that item. If you choose a refund, it will be calculated based on the price you actually paid for the bundle.

Refunds
Refunds are only issued for damaged, defective or wrong items, as described above.
Once your refund is approved, you'll receive a confirmation email and the refund will be sent to your original payment method within 5 business days. Your bank or card provider may need an extra 5–10 business days to show it on your account.
We never charge restocking fees.

Late or Missing Refunds
If your approved refund hasn't appeared yet, please check with your bank or card provider first, as processing times can vary. If you still haven't received it, email us and we'll look into it.

Exchanges
Need a different size? See our 60-Day Fit Guarantee above.
Want to change the color, bundle or quantity? Email us before your order ships with your order number and the change you'd like, and we'll update your order. After an order has shipped, only size exchanges under the 60-Day Fit Guarantee are possible.

Order Cancellations
You can cancel your order free of charge as long as it hasn't shipped yet. Email us as soon as possible with your order number.
Orders that have already shipped cannot be cancelled or returned.

Contact Us
If you have any questions about this policy, we're happy to help.
Email:  houssem@larkspiremarketinggroup.com 
Website: buyeverstridesock.com
Address: 30 N Gould St, Ste R, Sheridan, WY 82801, United States